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Pharmacy Technician BASICS
This credential documents development of knowledge and skills related to the procedures used in assisting the pharmacist in preparing mediation orders and managing the various aspects of the pharmacy practice under the supervision of a pharmacist. Specifically, this badge demonstrates the earner's fundamental understanding of pharmacy operations, purpose and the overall pharmacy profession.
Phlebotomy Technician BASICS
This credential documents development of skills for healthcare professionals who collect blood, urine, fecal specimens, seminal fluid, sputum, and other body specimens. They collect, label, package, transport, use lab equipment to test, enter data into computers, report on, and store body fluid specimen. Phlebotomists are employed in general medical and surgical hospitals, specialty hospitals, medical and diagnostic laboratories, ambulatory health care services, physicians offices, insurance carriers, state government offices, home health care services, blood donation facilities, and other facilities. Specifically, this badge demonstrates the earner's fundamental understanding of the practice of phlebotomy and specimen collection in healthcare.
Problem Lists, Results Management, and Trending

The EHR provides many benefits. This resource discusses the use of Problem Lists, Results Management, and Trending features of the EHR and identifies how they are important tools for the physician in following patient problems, orders, medications, and disease progression or improvement.

After completing this resource, learners will be able to:

  • Create a graph of lab results and vital signs in the chart
  • View pending orders and lab test results
  • Use Problem Lists
  • Use Patient Management
Data Entry Using Flow Sheets and Anatomical Drawings

When patients have an ongoing health problem or chronic disease, it is useful for the clinician to compare the health data in the record from past patient visits. This is quickly and easily done using Flow Sheets. This resource discusses how Flow Sheets are used and how clinicians can quickly enter data during a patient encounter by updating similar data from a previous encounter. Additionally, clinicians often find it useful to be able to annotate an anatomical drawing of a body region to be clearer in describing the location of findings, such as dermatological conditions.

This resource discusses how to invoke anatomical drawings and annotate them using a variety of drawing tools.

After completing this resource, learners will be able to:

  • Use an EHR drawing tool to annotate drawings in an encounter
  • Create a Problem-Based flow sheet
  • Create a Form-Based flow sheet
  • Work with flow sheets in the EHR system
Using the Internet to Expedite Patient Care

The Internet changes the way people work and continues to transform what we can do with technology. This is especially true in healthcare. Using the Internet, providers can access patient electronic records from anywhere, communicate with their patients using email and instant messaging, transmit and view diagnostic images. These features facilitate the timeliness of patient care and work from any location. Patients can access their own health records, complete required forms and submit health information for ongoing health monitoring, and communicate with their providers.

As technologies associated with electronic health records and patient care develop, there will surely be additional features that use the Internet. This resource provides an overview of the use of the Internet and patient healthcare.

After completing this resource, learners will be able to:

  • Describe Personal Health Records (PHR)
  • Compare different types of telemedicine
  • Explain remote access and secure internet communications
  • Discuss issues related to security of Internet data
  • Compare the Internet to a private network
  • Explain how EHR systems use the Internet